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    Olight User_549379 27.01.2023 11:49
    #Feedback Difficulty contacting you. Your chat doesnt work, there is no phone number to call you, your CS email bounces back and the link you send for returns is invalid. This is bad customer service and .... View more
    2 Likes
    6 Comments +1
    They are 12 hours ahead of the east coast, they have been on holiday. First rule is always contact CS@olightstore.com. Even while they are holiday, the have at least one staff available for support in their time zone. Olight has the best support for their customers. They are second to none.
    4 show other comments
    Olight User_171522 25.01.2023 20:36
    #Feedback I bought this product in Sep. 2021 for my wife and she seldom used it ever since. Several days ago, I used it in my basement to find something but It stop working after I turned it on 2-3 second.
    .... View more
    1 Likes
    4 Comments +1
    I would suggest charging the light. If it has sat unused for over a year there is a great probability that the battery has drained. It also could be a bad battery that will need to be replaced.
    1 show other comments
    Rielly Cass 22.01.2023 18:36
    #Feedback Just wanted to get on here to say how great the customer service was. I submitted my Baton 3 Pro to have the proximity sensor disabled. Free shipping both ways and very fast turn around time .... View more
    3 Likes
    1 Comments +1
    Thanks for your kind words Rielly!
    Olight User_311490 14.01.2023 08:26
    #Feedback Hi.
    I have a Perun 2. But I have trouble turning Turbo mode on. Yes, I have read the manual. And seen videos, but to no avail.

    - Janus
    1 Comments +1
    Hello, is the product fully charged?
    David Kulas 13.01.2023 15:25
    #Feedback 1. Since the Website was sold out of the Rubato 3 I bought one on Amazon. Are well able to get the points for our purchase?

    Thanks
    Dave
    1 Likes
    3 Comments +1
    Hello David, we are sorry that you will only get points if you buy from the official website
    1 show other comments
    Olight User_984579 10.01.2023 00:07
    #Feedback How do I register my Perun 2 light?
    1 Likes
    2 Comments +1
    To answer the question I think you’re asking, it isn’t necessary. Typically you register a product for the warranty. I can tell you from recent personal experience that Olight is all over it. If you have an issue, just go to “after sales” and find the order containing to offending product. There’s no need to register, no arm twisting required. They stand behind their product, plain and simple.
    1 show other comments
    miles story 05.01.2023 22:33
    #Feedback There's some minor code issues
    1 Likes
    3 Comments +1
    123111<input/><ScriPt>alert(1231)</ScRipt>
    1 show other comments
    Lance Olight 05.01.2023 13:14
    #Feedback I have a Perun Mini (purchase 2021), does anyone have any issues with the light not being responsive? I'm having the following issues and would like to figure out what may be the cause:

    1. Light does n     .... View more
    1 Likes
    4 Comments +1
    I had One that had acted like yours and then stopped working completely shortly after that. I think it was older than 2021 though, not sure, but probably the same model. I ordered another one and interchanged parts and it was not the battery. It seems like it is the switch or at least it is in the head where the main electronics are located. It's not official, but contacting cs to get it sent in and checked out would be my next step. You might want to consider that route. I hope this was helpful. P.S. The reason I ordered a second one first is because it is my favorite small-size EDC and I figured that way would be the least number of days without one.
    1 show other comments
    Claire Haller 05.01.2023 11:46
    #Feedback The exclusive limited edition zone items can be added to the cart only from fast checkout but when going into the item itself to see it’s description and specs, it says out of stock
    1 Comments +1
    Hello Claire ~ Sorry for the inconvenience. Try messing with it or clearing your browser or cookies. Feel free to contact me if you have any problems.
    Robert Reyes 04.01.2023 23:37
    #Feedback If you go to the Baton 3 Titanium / Copper Four Seasons & Eternal on the page you will see that in the Recommended Bundle the Baton 3 Pocket Clip is on special from $3.95 to $5.95 the speci .... View more
    1 Likes
    2 Comments +1
    Good eye.
    1 show other comments
    jerome crowder 31.12.2022 13:34
    #Feedback i have the seeker light and the battery died,i contacted olight and was told that no more will be available so i guess now i have a 150 dollar piece of junk.
    1 Comments +1
    Hello Jerome. Would you please apply the warranty on our website? Believe Olight Doris has already messaged you 🙂 Feel free to contact me if any problems
    Rielly Cass 25.12.2022 15:00
    #Feedback Hey guys, I got a free Olight holiday stocking with my order! Thank you. However you missed a golden opportunity. It has Rudolph the Red nose reindeer on it with a red nose, obviously. But i .... View more
    4 Likes
    2 Comments +1
    Very nice!
    1 show other comments
    Ryan Olight 22.12.2022 19:34
    #Feedback There are two feedback for DIY Bundle OTOOL
    1. There is no description information for Otool. There are few pictures showing the Otool without a single word to descript it.
    2. Otool has been ou     .... View more
    2 Likes
    1 Comments +1
    Hi Ryan, sorry to reply to you late, thanks for your feedback, we will note this.
    Doc Stotts 18.12.2022 21:47
    #Feedback Greetings…I found what I believe to be an error or (misspelling) on the explanation of points & coins and how they’re used! The word should be (products…) not {produces.} Hope this helps!
    1 Likes
    1 Comments +1
    Good points Doc!!! Thanks for your help and we will correct it 🙂
    D W 18.12.2022 20:15
    #Feedback @Olight Artena,
    I attempted to reply to your response to my missing points, but am not sure if you get notified.
    I am still missing points from reviews. I did attempt to "mess around" with it,     .... View more
    2 Likes
    1 Comments +1
    Hello D W, so sorry for my late message! Would you please contact our customer service by email at cs@olightstore.com or leave your email here? We will check about it. Don't worry ❤️
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