O-Fan-Club

Receive promotion information early and participate in flash sales before the rush!

During the month that you were born, get double the points! 1 dollar = 20 points.

Certain exclusive limited-edition lights will only be offered at this zone.

Olight coins are earned based on your points. Redeem them for awesome items in this zone! As your Olight coin increase or decrease, this does not affect your level or related benefits. Your coin increase as the points increase when order placed.

All the orders within 30 days enjoy free shipping when the warranty work is needed. All the orders beyond 30 days will be charged for the cost for sending items back to Olight warehouses. Should an item need to be returned for warranty work, loyalty members that are diamond and above will no longer be responsible for the shipping fee, even if the product has been received for more than 30 days prior. Simply reach out to customer service via the Live Chat feature on olightstore.com or email cs@olightstore.com to arrange for a prepaid return shipping label.

Four steps will be involved when normal warranty work is needed: returning products; confirming returned products; repairing or replacing products and sending repaired products or replacements. Should a malfunctioning light purchased from olightstore.com be deemed needing replacement upon contacting our customer service representatives, a replacement will be immediately sent. Loyalty members that are yellow diamond and above do not need to wait for the product to be sent back to the Olight warehouse. Whoever does not return the prepaid label provided malfunctioning light will forfeit this perk.

Before launching a new product, test a trial product with a 50% discount! Help us out by providing your experience and suggestions. Please note: these products may require a signed confidentiality agreement to prevent prototype exposure.

Olight provides a 30-day money-back guarantee to all customers. Four steps will be involved when a normal refund process is needed: requesting a refund; returning products; confirming returned products and refund. Loyalty members that are Blue diamond and above can receive a refund before the item is received at the Olight warehouses. Whoever receives a refund but does not return the product will forfeit this perk. Olight reserves the right to pursue legal actions against the purchaser if need be.

While ordering, please fill in the Engraving section with the text that you would like to see on your lights!

Lifetime warranty is awarded to all products that are purchased at www.olightstore.com on a red diamond account. Only the red diamond account receives the lifetime warranty. Any product that is given away or resold by the red diamond member voids the lifetime warranty (the warranty will revert back to the standard warranty for the particular item).